Frequently Asked Questions

Do you guarantee a certain number or level of service provision per day?

This is dependent on footfall to the pharmacy, effort will be made to approach all eligible patients for the services we provide, we have a 98% success rate.  We have different options available for quieter branches to help maximise service provision.

Do you provide training to show how you provide services ?

Yes, part of our service includes showing the interested party how we conduct our services to show how easy they are. We also offer various courses for enhanced service provision – see Training and Resources

How far in advance would I need to book your services?

We have a large team of pharmacists dedicated and ready to assist you in providing services. After registering we can start service provision as soon as is required.

Are we tied into a minimum contract with PPSG?

No, if you decide you wish to start doing the services on your own, this is fine. We would happy to be of assistance in getting you started, after all we’re here to help!

If we don’t like the pharmacist you send, can we have a replacement?

Yes, of course! customer service is our main priority so we can provide you with a quality experience.

How do you train your dedicated pharmacists?

All our pharmacists have the accreditation to provide MURs,NMS and any services specific to your area, in addition to this they have all attended numerous workshops on patient approach and advanced consultation skills. All our pharmacists will have provided the service in question in the preceding 4 weeks.

What are the various options available to my business?

We can provide a number of options of services provision dependant on your budget and footfall of your pharmacy.

Are the fees negotiable?

Yes, we recognise each business dependant on size may have differing budgets. We can negotiate a plan to suit your business so you gain the maximum benefit from our services.

If you have any other questions why not contact us today or give us a call on
0203 6519 492